Do you need to give your staff a quick and thorough grounding in finance?

Do you need to train a few individuals with highly specific needs?

 

Take advantage of our exclusive training courses with a wealth of materials.

Train with the best

Susan Hayes has years of experience as a financial trainer, catering to the needs of highly specialized, highly demanding audiences, as well as complete beginners who need a jargon-free, engaging experience.

Proven modules that have stood the test of live training

Hayes Culleton’s training sessions have been delivered in nine countries and over three continents. Our training solutions take advantage of our most successful lectures and best case studies, as approved by hundreds of trainees.

Bring your team to a homogeneous level

Close knowledge gaps quickly and offer refresher courses to allow your team to have a common understanding of finance. Make future training sessions easier to coordinate by creating a homogeneous level of knowledge in your organisation.

Keep abreast of the latest changes

Our training is constantly updated with new modules, exercises, case studies and slideshows to reflect the latest development of this fast-paced industry.

Courses

The Financial Markets – An Introduction
The financial markets have become increasingly, and fascinatingly, more complex, with the introduction and explosion of derivatives, exchange traded funds and the way in which securitisation has become intermingled into the real economy.

In this course, you will learn the terminology and technicalities of the markets in context, you will gain familiarity with its actors and you will learn to discern what motivates each side of a financial markets transaction.

You will find immediate applications for this knowledge as you explore the very real impact of financial markets on your life and your decisions, as well as the decisions of governments and organisations (including your own).

Who should attend?
Delegates who seek to gain a thorough understanding of the basics of financial markets. No prior knowledge of the markets is required to participate.
The financial markets – An introduction: download course prospectus

Finance for Non-Financial Managers

Financial statements are used to review past decisions, to form the basis of present discussions and to choose future directions.

Knowing how to read them, discuss them competently and to spot gaps is indispensable for today’s managers.

This thoroughly engaging, practical course is packed with case studies and real-life scenarios. The knowledge will prove immediately useful on a daily basis.

The course can be customised and tailored depending on level of detail required, seniority of delegates or to focus on a specific industry or project.

Who should attend?

Collaborators who need to pitch for, discuss and defend a budget.

The course is highly recommended to assist career progression, as being fluent and competent in finance in today’s business world has many applications.

Finance for Non-financial managers: download the course prospectus

Accounting, Financial Markets & Economic Jargon

The jargon, acronyms and complex concepts of finance can be very intimidating and can very quickly give us the feeling that we don’t belong to the club. What’s more, this language changes constantly and people who work in the industry are expected to keep up and be proficient in all aspects of the “lingo”.

During this highly interactive course, you will absorb a working “financial dictionary” when we go through recent news stories. We will apply this dictionary to the issues that regularly cross your desk and we will also look into the trends that are set to shape the future.
You will gain a more thorough, reliable, confident understanding of the industry and of your own role in it.

Who should attend?

This is a made-to-measure course for attendees who want an introduction to the financial world. It is also the perfect refresher course to bring your knowledge of jargon and trends right up to date in the fast-paced world of finance.

Accounting financial markets and economic jargon: download course prospectus

Selling Skills for Client-Facing Staff in Financial Services

In a rapidly changing workplace, selling skills are becoming more and more vital for any employee who is in regular contact with customers, even if that employee doesn’t strictly work “in sales”.

Unfortunately, many people think you have to be a born salesperson to be good at it: this myth needs to end. Everybody can learn to sell in a way that is professional, authentic, helpful to the customer, as well as highly effective.

In this hands-on course, you will be able to practice a step-by-step sales process, from the initial interview questions, through to concluding a sale. Whether you are making your first steps in the bank industry or have several years’ retail experience, you will learn new techniques, assess and review existing practices and strengthen your own performance.

Who should attend?

Delegates who are beginning sales people or seek to develop and reinforce their skillset, in any form of client-facing financial services, including banking, fund management, insurance, etc.

Selling Skills for Client Facing Staff in Financial Services: download course prospectus

Understanding Exchange Traded Funds

Exchange Traded Funds or ETFs have been touted as the perfect investment vehicle for the retail investor, but there is more to them than meets the eye.

ETFs are the fastest growing financial product in the world and have accumulated almost $3 trillion assets under management. Now in their third decade, they have widened and deepened in complexity.

This course is a two-day intensive that takes you through the basics and technicalities of ETFs and gives you throrough product knowledge to engage with your customers.

Who should attend?

Delegates who are in a financial services client-facing role, work in the fund management area, supervise the execution of these products or are selling to personnel involved in ETFs and want to understand what “crosses their desk” on a daily basis.

Understanding ETFs: download course prospectus

Understanding the Bond Market

Understanding bonds in more depth will give you new insights into many news stories from recent years, such as the subprimes market, the Eurozone financial crisis, the credit crunch, quantitative easing, the fiscal cliff…

The fixed income asset class is fascinating and complex: financial engineering has produced a plethora of finely-tuned instruments, optimising and balancing elements of risk, return, timing, marketability, relationships with specific variables, a wide variety of outcomes…

In this well-rounded, comprehensive course, you will learn all you need to know, from the basic mechanics of how this market works, right up to the intricate detail of securitisation and credit default swaps. You will gain a confident grasp of the language, concepts and attractiveness of this asset class.

Who should attend?

Collaborators who are being inducted into fund management, selling financial services products and working in a policy-setting role within a government agency.

Understanding the Bond Market: download course prospectus

Understanding Derivatives

Derivatives are financial products whose usage exploded in the 1990s; their complexity has only increased since then.

They have many uses: leverage, risk mitigation, managing exposure, hedging currency risk, speculation, income generating income, capital efficiency, etc.

This comprehensive course offers a practical understanding of how to use derivatives as tools to obtain certain outcomes and avoid others, and how fund managers, traders and risk managers use them. We will look at live data and stock exchange platforms for an immersive experience.

Who should attend?

Delegates who work in the financial, legal, supervisory or fund management spaces. The programme can be delivered as part of an induction session, as a focused specialist intensive or as a general upskilling course. It can be adapted for introductory to advanced level. It is best delivered over three non-consecutive days but can be customised to suit your needs.

Understanding Derivatives: download course prospectus

Using Options to Craft Exposure & Manage Risk

Options derivatives are a complex, demanding product, but are well worth the effort and study.

It’s imperative to have a very clear understanding of the various scenarios that can unfold: a derivative price can take various paths, and these can move extremely fast.

In this course, you will benefit from the expertise and personal experience of a seasoned practitioner in the field of options derivatives. You will explore both the theory and the practice until you feel competent and confident in using these instruments.

Who should attend?

Delegates working in retail or institutional fund management, in a role where risk management, generating income or protecting profits is expected and the use of derivatives is permitted. Delegates don’t need any previous knowledge of options to attend.

Using Options to Craft Exposure and Manage Risk: download course prospectus

Market, Sector & Fund Focus: An Up-to-Date, Just-in-Time Global Update

Everything you need to know, and only what you need to know, with the most current, relevant information. Financial services is a constantly evolving industry, always in flux. Latest developments in the markets will affect your clients, your staff and your business. The difficulty lies in getting reliable, useful information just when you need it: homing in on the signal without getting distracted by the noise.

In this session, you will enjoy a no-holds-barred, thorough but laser-focused tour of latest trends and breaking news, in each of the major markets around the world and across asset classes, always keeping in mind the regulatory impact of the latest changes. The course also explores how new technology completely changes the way we engage with clients, and includes an update on Exchange Trading Funds as the fastest-growing financial product in the world.

Who should attend?

Delegates who need to keep abreast of current affairs within their role. It is of particular interest to people making strategic decisions for their company, busy executives who have a keen interest in world developments and those working in financial services in a client-facing role.

Market Sector Fund Global Update: download course prospectus

Investment Strategies in a Low Interest Rate Environment

Interest rates are at an all-time low – low like we have never seen before, actually, with a possibility that almost-zero rates might span a decade or more. After a twenty-year bull run, the bond market is wondering where to go, and, in the absence of a recession, deflation is more of a threat than inflation.

In this context, companies need to consider a range of investment strategies that they can offer customers in order to meet realistic expectations of returns, while still managing risk.

In this comprehensive session you will get a solid overview of the world’s monetary policy landscape, you will identify key investment strategies and risk management approaches, and you will analyse different scenarios for possible outcomes.

Who should attend?

Delegates working in the institutional fund management area, advising clients on investment or who form part of the Treasury department in a corporation.

Investment Strategies in a Low Interest Rate Environment: download course prospectus