Privacy & cookies

Who is responsible

Hayes Culleton Limited operates this website. Our address and general contact details are below. You can use our general email address for privacy questions and requests.

Enquiries through Airtable

The Contact page embeds our existing Airtable enquiry form. Airtable receives technical information, including your IP address and browser information, when the form loads, even if you do not submit it. Airtable may use its own cookies and browser storage. When you submit, Airtable receives the information entered in the form and our team uses it to respond and discuss the relevant service. Please do not include sensitive personal information that is not needed for your enquiry.

We use enquiry information to take steps at your request before a potential contract and, where appropriate, for our legitimate interest in responding to business enquiries. Enquiry details are accessible to authorised staff and Airtable as the form provider. You can contact us by email instead; your message will be processed by our email service.

Contact us for details of the retention period applying to your enquiry. This notice does not specify a fixed period because the team has not yet confirmed its retention schedule.

• Airtable privacy policy

Videos and external links

YouTube and LinkedIn players load only when you choose Play. Before then, the site uses a photo rather than a thumbnail requested from YouTube. On playing, the provider receives technical information such as your IP address, browser details and the page you are viewing. YouTube uses its privacy-enhanced player, but this does not mean no data is processed; video providers may use cookies or browser storage and associate activity with an account you hold with them.

Links to our business sites and social platforms open those providers' websites, where their own privacy and cookie arrangements apply.

• Google / YouTube privacy policy
• LinkedIn privacy policy

Visitor analytics

Page visits, time on page, page speed and errors are recorded for every visitor, without cookies and without identifying anyone. Click recording is turned off. Our code does not send custom interaction events to Lovable's analytics.

Lovable's analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, and errors. Detailed data is kept for 90 days and daily summaries for a year.

Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

• Lovable's privacy policy

Hosting, images and fonts

Lovable hosts this website. Hosting and image-delivery providers receive technical request information, including IP addresses, in order to deliver pages and photos and protect their services. Their technical logging is separate from the cookie-free analytics described above; we have not verified their log-retention periods. Story photos are delivered from Lovable Cloud storage using time-limited links. Other photos are delivered by our image CDN.

Fonts are served with the website rather than requested from Google Fonts. The site has no payment service, map embed, advertising pixel or Google Analytics integration.

Team accounts and essential storage

The public website does not require an account. Our separate team area uses Lovable Cloud to process staff account details, verify passwords, manage access roles and store stories, photos and private notes. Sign-in uses essential browser storage to keep authorised staff signed in. This is not advertising or visitor profiling. Account and content access is restricted by role.

Public pages have no site-wide cookie-choice banner. Browser controls can block or delete third-party cookies; you can avoid video providers by not playing videos, and avoid the embedded form by contacting us by email without opening the Contact page.

Your rights and questions

Depending on applicable law, you may request access to, correction or deletion of your personal information, object to or restrict processing, and request portability where it applies. Where processing relies on consent, you may withdraw it. Contact us using the details below. You can also complain to the Irish Data Protection Commission.

Service providers may process data outside Ireland or the EEA. Their privacy policies describe their locations and safeguards. We are still confirming our enquiry retention schedule and provider arrangements; this page describes the services currently in use and is not a claim of legal compliance.

• Irish Data Protection Commission